Shipping & Returns
At Gilded Twin, we want your experience to be seamless — from the moment you choose your piece to the moment it arrives at your door.
Shipping
- Free U.S. Shipping: Every order ships free within the United States.
- Delivery Window: Orders typically arrive in 3–6 business days once shipped.
- Processing: Please allow 1–2 business days for us to carefully prepare and package your item.
- Tracking: You’ll receive a tracking number as soon as your order is on its way.
- International Shipping: At this time, we ship within the United States only.
Returns
All sales are final.
- Due to the nature of luxury resale and the uniqueness of each piece, we do not accept returns or exchanges.
- We encourage you to review all photos, condition details, and descriptions carefully before purchasing.
- Every item is backed by our 100% Authenticity Guarantee for complete peace of mind.
Need More Reassurance?
If you have any questions before purchasing, please reach out to us at shop@gildedtwin.com. We’re more than happy to:
- Provide additional photos or videos
- Walk through details on a quick FaceTime call
- Ensure that your bag is exactly as perfect as we present it to be
We believe in total transparency — because luxury should feel effortless, not uncertain.